Last Updated: 01 August, 2024
Welcome to ranamart.com! We are committed to providing you with a seamless shopping experience. Below is an overview of our shipping policies and procedures, with a focus on our Cash on Delivery (COD) model.
1. Shipping Methods and Delivery Time
At ranamart.com, we offer Cash on Delivery (COD) as our primary payment method. We work with reliable courier partners to ensure timely delivery of your orders. Delivery times may vary depending on your location:
- Local Deliveries: Typically within 2-4 business days.
- National Deliveries: Typically within 5-7 business days.
Please note that these time frames are estimates and actual delivery times may vary due to factors such as courier delays or logistical issues.
2. Shipping Charges
Shipping charges are calculated based on your delivery location and the weight of the items you order. However ranamart.com offers Fast Shipping on all orders.
3. Order Processing
Once you place your order, we will process it within 1-2 business days. You will receive a confirmation email with tracking details once your order has been dispatched. Please note that orders placed on weekends or public holidays may experience slight delays in processing.
4. Cash on Delivery (COD)
We offer the Cash on Delivery (COD) option to make your shopping experience more convenient. With COD, you can pay for your order in cash upon delivery. Please ensure that you have the exact amount ready for the delivery to avoid any delays.
- COD Availability: COD is available for most areas within our serviceable regions. However, certain locations may not be eligible for COD. If COD is not available in your area, you will be prompted to select an alternative payment method.
5. Delivery Issues
In case of any issues with your delivery, such as damage or incorrect items, please contact our customer support team at ranamartofficial@gmai.com within 24 hours of receiving your order. We will work to resolve the issue promptly.
6. Address Accuracy
Please ensure that the shipping address you provide is accurate and complete. ranamart.com is not responsible for delays or issues arising from incorrect or incomplete addresses.
7. Returns and Exchanges
If you need to return or exchange an item, please refer to our Returns and Refunds Policy for detailed information on how to proceed. Our returns policy outlines the steps for initiating a return and the conditions under which returns are accepted.
8. Contact Us
If you have any questions or concerns regarding shipping, please do not hesitate to reach out to us at ranamartoffical@gmail.com. We are here to assist you and ensure that your shopping experience with ranamart.com is enjoyable and hassle-free.
Thank you for choosing ranamart.com!