Effective Date: 01 August, 2024

Welcome to Rana Mart! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website ranamart.com and use our services.

1. Information We Collect

Personal Information: When you create an account, make a purchase, or contact us, we collect personal information such as your name, email address, phone number, shipping address, and payment details.

Non-Personal Information: We also collect non-personal information about your visit to our website, including your IP address, browser type, device information, and pages visited. This helps us improve our website and services.

2. How We Use Your Information

To Process Orders: We use your personal information to process and fulfill your orders, including managing payments and shipping.

To Improve Our Services: We analyze non-personal information to understand how our website is used and to enhance your experience.

To Communicate With You: We may send you emails or messages regarding your orders, updates, promotions, or other relevant information. You can opt-out of marketing communications at any time.

To Provide Customer Support: We use your information to respond to your inquiries and provide assistance.

3. How We Share Your Information

Service Providers: We may share your information with third-party service providers who assist us with processing payments, shipping orders, or analyzing website usage. These parties are obligated to protect your information and use it only for the purposes we specify.

Legal Requirements: We may disclose your information if required by law or to protect our rights, privacy, safety, or property, or that of our users or the public.

4. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Cookies: We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our website.

Managing Cookies: You can control or disable cookies through your browser settings. However, this may affect your experience on our website.

6. Your Choices and Rights

Access and Update: You can access and update your personal information by logging into your account or contacting us.

Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

Delete Your Information: If you wish to delete your account or personal information, please contact us. We will process your request in accordance with applicable laws.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.
Thank you for trusting Rana Mart with your information!